Contact Us
For fastest resolution on order and shipping queries, include your Order ID (format: PS5PRO-XXXXXX) in your message.
Email Support
Send queries to: [email protected]
We aim to respond within 1 business day.
Order Tracking & Launch Dispatch
Consoles and game boxes are scheduled for guaranteed doorstep delivery by November 19, 2026. Packages are shipped a few days early via tracked priority courier (UPS or FedEx) to ensure launch day arrival. Tracking numbers are emailed automatically upon dispatch. If you have any delivery queries, reach out to our team.
Returns & Refunds
Please review our Refund Policy before reaching out. Include photographic evidence for damaged-on-arrival claims.
Corporate Headquarters & Registered Office
ConsoleCombos LLC
1209 North Orange Street
Wilmington, DE 19801
United States
For complete details on corporate governance and our location map, visit our About Us page.